From Stalled to Sizzling: A 7-Month ERP Turnaround

A global manufacturer of premium barbecues, fireplaces, and home comfort products known for innovation and craftsmanship. With advanced features like infrared burners and precise temperature control, the company delivers high-performance grilling experiences to consumers and culinary professionals across international markets.

• A delayed ERP implementation—stalled for over three years due to incorrect requirements
• Limited understanding of Microsoft Dynamics 365 Finance & Supply Chain Management’s core functionalities
• Ineffective previous implementation partner relying on trial-and-error solutions
• Lack of data validation guidance and cohesive process coordination
• Absence of structured project management and oversight
• Underutilized software licenses leading to wasted investment
• Poorly implemented master planning and production setups, hindering operational performance

• Integrated IBM TM1 with Dynamics 365 Finance & Supply Chain Management to automate demand forecast uploads via PowerApps
• Customized global reports to provide a unified view across all legal entities
• Eliminated over 900 master planning errors through strategic guidance and hands-on support
• Restructured the Bill of Materials to strengthen process foundations and align subcontracting workflows
• Designed configuration setups for master planning and production based on real user feedback
• Developed a streamlined, collaborative process to effectively prioritize production orders

• Delivered a successful ERP transformation in just 7 months—after a 3-year partner delay
• Clarified scope and refined requirements to unlock critical user functionalities from Phase 1
• Developed custom reports and features, improving cross-functional visibility and collaboration
• Seamlessly integrated key systems including EDI and banking applications
• Ensured data integrity through rigorous validation and guided support across all project phases
• Optimized cloud license usage and streamlined user roles for operational efficiency
• Boosted user confidence and accelerated adoption of digital tools and workflows
• Revitalized stalled operations and exceeded client expectations with speed, precision, and impact