About the Client
Our client is a global leader in premium outdoor cooking solutions, offering award-winning barbecues in over 100 countries. Known for innovation, durability, and design excellence, our client empowers millions to elevate their grilling experience with precision, performance, and style.
The Challenges
- Urgent ERP and EDI Upgrade: With only three months remaining before the go-live date, the client faced a tight timeline to upgrade its ERP and EDI systems.
- Incomplete Partner Testing: Sixty trading partners had not completed testing, leading to uncertainty about the project's readiness and potential delays.
- Unverified Critical Components: Key elements such as Advance Ship Notices (ASNs) and EDI invoices remained untested, posing risks to transaction accuracy.
- Unfinished Workflows: Several essential workflows were incomplete, threatening to disrupt operations and compromise the effectiveness of the new systems.
The Solutions
- Korcomptenz took over the project, providing management with updated status reports and resetting expectations.
- Focused on 40 key North American customers to ensure targeted attention.
- Conducted three rounds of User Acceptance Testing (UAT) involving approximately 200 EDI documents.
- Delivered weekly progress reports to maintain transparent communication with stakeholders.
- Completed EDI platform onboarding concurrently with the ERP migration, enabling a smooth transition with minimal disruption.
The Benefits
- Rigorous Testing & Validation: Executed comprehensive testing across 200+ EDI documents, ensuring seamless integration and reliability for all major partners.
- Transparent Communication & Expectation Management: Maintained open lines of communication, providing regular updates and aligning stakeholder expectations throughout the project lifecycle.
- Continuous Post-Implementation Support: Offered ongoing troubleshooting and stabilization services, ensuring smooth operations and addressing issues promptly after deployment.

