Streamline Field Operations with Salesforce Field Service Implementation
Empower your front-line workers with customizable Salesforce Field Service Lightning solutions
Are You Ready to Revolutionize your Field Service with Salesforce Field Service Lightning?
When a field service solution is either lacking or inappropriately implemented, businesses frequently face challenges such as ineffective scheduling, poor customer experience, communication failures, limited insights, and wasted revenue opportunities. Imagine a scenario when scheduling as well as dispatching integrate effortlessly, tasks are automated, and technicians are perfectly matched to jobs.
Partner with Korcomptenz to transform your operational environment and achieve new heights of accomplishment in the field and at headquarters. Gain real-time insights into agent activities, get customer updates, and resolve issues quickly. Our expertise in Cloud Field Service Lightning (FSL) goes past automation and includes better resource allocation, reduction of cost, and improved performance. Use the full suite of Salesforce unified CRM solutions to upsell as well as cross-sell. Our solutions will empower your frontline workforce by leveraging the capabilities of AI technology.
Enable Your Workforce with Our Field Service Lightning Solutions
Our offerings facilitate the checking, reporting, as well as dispatching of your mobile workers. They enable efficient scheduling, rapid creation, and management of work orders. Our team of Certified Salesforce consultants leverages Salesforce Einstein AI to improve your business’s initial resolution rates. Easily improve schedules and assign jobs intelligently as well as field service calls to the appropriate resource based on expertise, time, and place. We offer a variety of services ranging from Cloud Field Service Lightning FSL implementation to customization, integration, and support.
Achieve Remarkable Success with Salesforce Field Service Lightning – The Korcomptenz Way
Intelligent task allocation
Korcomptenz automates job assignments based on skills, location, and timing. Monitor improvement in real-time with a tracking feature.
Smart customer interactions
Agents can be enabled to make faster decisions by leveraging the potential of IoT. Using Field Service Analytics, enabled by our app development solutions, aids you in detecting trends and issues swiftly, thereby improving your mobile workforce.
AI-enabled FTFR improvement
Improve First Time Fix Rate (FTFR) with Einstein Vision and other integrated AI-capabilities. Resolve part-related issues faster by analyzing images for immediate solutions.
Guided mobile interactions
Field service agents or mobile workers can exchange job updates, get access to knowledge sources, see and update hub inventory or van stock, and generate service reports through the Field Service Lightning mobile app.
Easy Case Handling
Streamline work orders and SLA tracking with our solutions. Benefit from integrated articles for efficient case management.
Informed Choices
Leverage our analytics to drive data-informed decisions. Access real-time updates on key performance indicators and progress for strategic planning.
Our Proven Method for Accelerated Salesforce Field Service Lightning Deployment
Advisory
Our advisory team works together with you to understand your objectives and challenges, devising a roadmap for long-term and short-term goals.
Strategic Planning
Our experts examine processes and devise blueprints encompassing work orders, integration, and skill management.
Customization
Create tailored prototypes in an authorized Sandbox setting and engage business users and stakeholders.
Transition
Move essential data, establish master data, and synchronize with the Salesforce CRM.
Testing and Deployment
Conduct comprehensive testing through sprints in a secure Sandbox environment to confirm quality prior to ultimate deployment.
Education
Offer essential training to various stakeholders to promote widespread adoption and remove any barriers to system usage.
Industry Expertise
We possess practical experience operating on the Field Service Lightning platform for enterprises across various sectors.
Seasoned Salesforce Experts
We’ve have a powerful team of seasoned Salesforce experts with over 15 years of industry expertise.
Cost-Effective Solutions
Our pricing structures are incredibly adaptable and affordable. Get a solution that giving you the bang for your bucks.
What Sets Korcomptenz Apart?
Korcomptenz is an optimal Salesforce partner for businesses of all sizes with more than 20 years of experience in the industry. With strong and proven experience in deploying Service Cloud as well as FSL implementation, we offer Salesforce services featuring a convenient Pay-per-Use model, allowing access to our expert professionals whenever required.
Backed by vast industry knowledge and expertise, we are proficient in leveraging the capabilities of Cloud Field Service Lightning FSL to propel substantial growth for your enterprise.
Book a consultation with Korcomptenz, a certified Salesforce Consulting Partner , to deploy Salesforce Field Service Lightning for your enterprise. Please contact us for more information.