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How we helped our client increase partner collaboration by 3X while reducing chargebacks by 90% with our EDI services

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The Engagement

Read this case study to see how we helped a leading mobile accessory company cut chargebacks by 90% and triple their customer integration using our EDI support and integration services.

The Situation

The client encountered substantial hurdles with their EDI processes and seamless customer integrations, resulting in costly chargebacks and cumbersome, error-prone manual data entry processes.

Special Offer
Sounds interesting?
Download the complete case study. You can also sign up for a FREE EDI Integration and Support Services Assessment.

    Key Highlights from our EDI Project

    3x

    increase in Enhanced
    customer integration

    90%

    reduction in
    costly chargebacks

    20%

    reduction in monthly
    VAN invoices

    Download Free Case Study
    Client Testimonial

    Korcomptenz was instrumental in stabilizing our EDI processes and procedures, expanding the use of EDI by bringing on additional partners and reducing chargebacks by over 90% by improving the accuracy of our transmissions.

    Stars
    Senior Director,
    Information Technology
    Special Offer

    Complimentary EDI Integration
    and Support Services Assessment

    Preparation and planning of EDI Assessment

    • Define scope and objectives of the assessment.
    • Gather initial documentation and system access.

    Current State Analysis

    • Conduct stakeholder interviews to understand current processes.
    • Review existing EDI documentation and transaction logs.
    • Map out current data flows and integration points.

    Technical Infrastructure Review

    • Assess hardware, software, and network infrastructure.
    • Evaluate EDI software and middleware performance.
    • Review security measures and compliance with industry standards.

    Transaction and Error Analysis

    • Analyze EDI transactions to identify patterns and common issues.
    • Evaluate error rates and root causes of transaction failures.

    Gap Analysis

    • Identify gaps between current state and industry best practices.
    • Highlight areas for improvement in processes, technology, and security.

    Roadmap and Recommendations

    • Create a detailed roadmap for implementing improvements.
    • Provide recommendations for short-term and long-term enhancements.

    Outcomes you can expect from our complimentary assessment:
    Executive
    Summary
    Overview of assessment objectives, methodology, and key findings.
    Current State Analysis Report
    Detailed documentation of the current EDI environment.
    Gap Analysis
    Report
    Identification of gaps and areas for improvement.
    Comparison to industry best practices.
    Transaction Analysis
    Report
    Detailed analysis of EDI transactions and error rates.
    Security and
    Compliance Report
    Evaluation of current security measures.
    Compliance assessment against industry standards.
    Improvement
    Recommendations
    Suggested solutions for identified issues.
    Download Free Case Study

    About Us

    Korcomptenz is a leading technology transformation provider with over 20 years of global delivery excellence, serving more than 300 clients through our industry-first approach. As a Microsoft Dynamics 365 Gold Partner, we have extensive experience in ERP and CRM implementation, support, integration, customization, as well as rescue and recovery services.

    • End to End Service Provider
    • Global team of experts
    • Upfront Investments
    • Rapid Implementations
    • Seasoned practitioners
    • Hypercare Support
    • Extensive training and support after Go-Live
    • Mid-Market and Enterprise Level Expertise
    • Step-by-step documentation