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Elevating Customer Engagement: Strategic CRM Consulting & Implementation Services for Dynamic Business Growth
Upgrade your Microsoft, Salesforce, or SAP CRM effortlessly. From consultation and CRM implementation to continuous support.
Improving Business Dynamics with Comprehensive CRM Consulting & Implementation Solutions
Our CRM Consulting services unite businesses and clients in unprecedented ways. We leverage leading technologies such as Microsoft, Salesforce, and SAP with a technology-agnostic approach, enabling us to recommend the best-fit solution tailored to your business needs. Marketing, sales, commerce, as well as service teams benefit from a unified perspective of each customer, fostering seamless synchronization and exceptional experiences.
From molding your cloud strategy and evaluating preparedness to outlining CRM strategies, designing processes, delivering CRM consultation, and executing and incorporating solutions, we encompass it all.
Our CRM specialists engage in thorough discovery sessions alongside your team to grasp workflow intricacies, business requisites, and technological environments, thus devising a tailored CRM roadmap for your enterprise. We propose optimal CRM consulting solutions and offer proactive recommendations to bolster your capacities, facilitating seamless connections with customers, staff, and partners to foster efficient collaboration. Our CRM consulting services guarantee that you extract the greatest benefits from your investment, ensuring a smooth and rewarding CRM journey.
Boost your operational efficiency with our bespoke CRM implemenation services
Accelerated Sales Performance
Enable informed decision-making with live data, simplify sales procedures, and ensure accurate pricing via CRM and effective sales tool integration.
Streamlined CRM Service Operations
Empower your teams with a 360-degree customer perspective, automating service processes, and improve job management onsite through our CRM solutions.
Smart Marketing Automation
Leverage our advanced CRM implementation solutions to automate B2B marketing tasks, implement multi-channel campaigns, interact with customers, and evaluate campaign effectiveness.
Industry-Focused CRM Solutions
Receive customized CRM Industry cloud solutions designed for the financial services, manufacturing, logistics, healthcare, consumer goods, and retail and fashion.
Smooth Commerce Experiences
Build tailored, mobile-responsive e-commerce experiences, simplifying buying processes, and overseeing orders using cloud-based solutions
Insightful Data Analytics
Discover opportunities for cross-selling and upselling, obtain valuable insights, and make well-informed decisions using Business Intelligence (BI) tools.
Platform Connectivity and Integration
Create CRM applications and solutions, seamlessly integrating them with diverse systems to establish a unified platform and expedite service delivery.
Transformation Focused on the Customer
Integrate CRM implementation solutions with Customer 360, facilitating a unified perspective of customer data and enhancing collaboration among Sales, Analytics, Marketing, Commerce, and Service.
As a Microsoft Gold Certified & Salesforce Partner, we’re skilled in:
Migrating your Salesforce CRM to Microsoft Dynamics 365
Gain a 360-degree view of your customer with Dynamics 365 Customer Insight,
a platform that helps you to gain a multi-modal unified view of your customer’s journey.
As a Microsoft Gold Certified & Salesforce Partner, we’re skilled in:
Gain a 360-degree view of your customer with Microsoft Dynamics 365 Customer Insight, a platform that helps you to gain a multi-modal unified view of your customer’s journey.
Gain a 360-degree view of your customer with Microsoft Dynamics 365 Customer Insight,
a platform that helps you to gain a multi-modal unified view of your customer’s journey.
Speed up your CRM Implementation journey:From planning to assistance, we're here for you
Enable your CRM journey with our all-encompassing range of services, including planning, deployment, integration, migration of data, platform management, and continuous support.
Advisory and Consultation
We deliver top-tier CRM consulting solutions tailored to expand your business. From selecting new platforms and migrating to the cloud to providing business intelligence and data warehousing, our CRM consulting services are impartial and comprehensive.
CRM Implementation Services
We deeply engage with your business to guarantee the successful implementation of tailored CRM solutions for your project. Leveraging an agile methodology, we deliver quick and cost-efficient implementations.
Integration Prowess
Our focus lies in creating integration strategies and building data interfaces for CRM systems. Our specialists facilitate the smooth integration of CRM applications with legacy systems as well as third-party applications within your enterprise, guaranteeing uninterrupted data flow as well as connectivity across your ecosystem.
Managed Services Customers Trust
Our managed services encompass a broad spectrum of support possibilities, featuring Level 1, 2, and 3 support models accessible around the clock. We deliver application, integration, technical, as well as data support, along with application improvement services. We also offer assistance in transitioning support to modernize your CRM operations.
Upgrade and Migration
We provide personalized services designed to simplify the upgrading and migration of your CRM applications with minimal effort and investment required. Additionally, we offer solutions to resolve issues related to your legacy system.
Support and Maintenance
We provide support as well as maintenance services rooted in a thorough understanding of your process architecture. Our devoted team of CRM specialists identifies and resolves issues to ensure seamless business operations and continuity.
Learn how data helps B2B personalize at scale with Microsoft’s CDP solution,
Microsoft Dynamics Customer Insight helps organizations deliver personalized experiences.
Learn how data helps B2B personalize at scale with Microsoft’s CDP solution,
Dynamics Customer Insight helps organizations deliver personalized experiences.
Technologies
Dynamics 365 Sales
Streamline sales processes and improve customer engagement. Using Dynamics 365 Sales, you can can efficiently oversee their sales pipeline, monitor leads, as well as automate sales workflows. Get insights to prioritize tasks and close deals faster.
Dynamics 365 Customer Service
Deliver unique customer service experiences by providing a unified platform to handle your customer inquiries, cases, and support requests.
Dynamics 365 Marketing
Create personalized campaigns, nurture leads, and track campaign performance to drive customer engagement and loyalty.
Dynamics 365 Field Service
Optimize your field service operations to schedule resources, dispatch technicians, and manage service contracts efficiently.
Dynamics 365 Customer Insights
Unify your customer data from various sources to provide a 360-degree view of customers, enabling you to personalize interactions and anticipate customer needs.
Dynamics 365 Commerce
Support omnichannel, commerce experiences and manage e-commerce operations, including merchandising, inventory management, order fulfillment, and personalized marketing.
Sales Cloud
Streamline lead management, boost sales visibility, and improve automation. Our solutions assist you in precise forecasting, smooth collaboration, and detecting cross-selling opportunities.
Service Cloud
Deliver personalized customer service across multiple channels, including phone, email, chat, and social media.
Marketing Cloud
Foster customer loyalty by tailoring buyer journeys and humanizing marketing endeavors with AI-powered, one-on-one customer experiences. Explore new customer engagement methods, quickly boosting performance.
Revenue Cloud
Transform your sales processes, improve revenue calculation, and unbolt valuable customer insights. Our skilled CRM experts enables you to simplify sales cycles, achieve unmatched visibility into revenue streams, and gain exceptional revenue growth.
Experience Cloud
Get a solution acting as a bridge, connecting partners, customers, and staff, facilitating valuable data interchange as well as mutual learning. Encourage interactions and collaboration for nurturing strategic associations and strengthening brand loyalty.
Field Service Lightning
Gain visibility into agent activities in real-time, get unified customer updates, and gain accelerated problem resolution. Our expertise in Field Service Lightning goes past automation, covering better resource allocation, cost minimization, and improved performance.
Einstein Analytics
Transform data into insights for informed, customer-centric decisions. We seamlessly integrate CRM analytics, ensuring no disruption to your processes. Deliver personalized experiences, streamline monitoring, and enable actionable web analytics.
Explore new possibilities for CRM capabilities through Korcomptenz’s consulting services for Microsoft Dynamics and Salesforce. Connect with our CRM consultant.
Unlocking the benefits of CRM implementation for your industry
Partnering with the best to serve you better
Setting up best practices for your
continued success
Digital transformation fueled by moving to the Cloud from on-prem
See how Korcomptenz helped with deployment to ensure a smooth cut-over from the current system and worry-free implementation of the new Microsoft Dynamics 365 CRM platform.
Explore more
Improving Customer Experience with Field Service
Read the case study on how Korcomptenz helped to address issues swiftly and efficiently with the use of Microsoft Dynamics 365 Field service.
Discover more
Education client boosts sales and marketing with Microsoft Dynamics 365
Learn how we helped an education non-profit organization integrate the D365 CE, Event Hub, Zoom and the Marketing module to improve customer engagement.
Find more Supporting your decisions with
our thought leadership
The Industry Leading CRM
There comes a time in every company’s journey where they need to choose the very best, when almost isn’t good enough, and there are no prizes for second place.
Why you should Invest in Microsoft Dynamics 365 CRM
Dynamics 365 CRM, is the CRM in the cloud with the mighty capabilities of Microsoft , ensuring you have the latest and the greatest to run your business and service your customers through its various applications of Sales, Marketing, Customer Service, Customer self-service portals, Project Service Automation, Field Services and even integrate it with its applications of Finance and Operation.
FAQs on Dynamics CRM Consulting and Implementation
What benefits can I expect from Microsoft Dynamics CRM implementation services in my business?
Microsoft Dynamics CRM has the potential of enhancing your administrative function in your
sales, marketing, and customer services departments. It enables understanding the clients
better, enhancing the relations with them, and facilitating cooperation. This results in higher
revenues and thereby customers.
What industries can benefit from customized CRM implementation services?
A wide range of industries, including financial services, manufacturing, logistics, healthcare, consumer products, retail, and fashion, are served by our specialized Dynamics CRM implementation services. To ensure maximum effectiveness and growth, each industry receives customized solutions made to solve demands, like inventory management, customer service, regulatory compliance, and omnichannel presence.
How does Dynamics CRM integration help in the manufacturing industry?
Dynamics CRM integration accelerates planning by enabling better collaboration in the
manufacturing industry. It provides accurate forecasts with a unified view of all customer
activities. This CRM implementation service improves customer service by maintaining
better relationships and ensuring timely communication.
What are the specific advantages of using CRM in the retail and fashion sectors?
In the retail and fashion industries, CRM implementation services help to improve customer
care through more integration of multiple contact points and improving loyalty schemes. A
few of them also provide personalized communications. This leads to better customer
engagement and retention.
How does a CRM system benefit the logistics industry?
A CRM system in the logistics industry helps in managing the sales force automation,
opportunity management, and the management of the fleet. It contributes to enhancing
business processing, customer satisfaction, and supply chain management by offering a
centralized look at all processes and communications.
What role does CRM integration play in the medical device industry?
CRM integration systems in the medical device industry ensure regulatory compliance.
These systems also provide complete traceability and quality control to help build end-to-end
supply chain visibility through automation. They further improve inventory and warehouse
management to ensure secure and quality experiences throughout the journey.
How can Dynamics CRM consulting services assist with regulatory compliance and data security?
The Dynamics CRM consulting services help in dealing with issues connected to regulatory compliance and data security through specialization in industry-compliant solutions.
For instance, in the medical device and financial services industry, our CRM solutions include end-to-end traceability, and quality checks all data management comes with complete compliance with regulatory requirements as well as the safety of customer data.
How can Dynamics CRM implementation services support continuous improvement and innovation?
Our CRM implementation services foster innovation and continuous progress through the provision of continual support, maintenance, and application improvement services. By providing proactive advice, updating and migrating CRM systems, and guaranteeing smooth interaction with new platforms and technologies, we assist companies in staying ahead of the curve. By being dedicated to ongoing development, companies may stay competitive and adjust to shifting market conditions.