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Quick Solutions Overview
About the Company
Our client, a prominent multi-channel retailer in outdoor recreational equipment, sought to modernize its operations. They cater to enthusiasts worldwide, distributing 90,000 products from 800 brands across 200 countries.
The Challenges
Legacy systems bottlenecked order automation and inventory management. Disparate payment methods across channels hampered customer experience. Siloed data hindered insights into customer behavior.
The Solutions
We introduced Dynamics 365 Finance & Operations and Customer Engagement, streamlining processes from order to shipment. Advanced Warehouse Management enhanced inventory control, while Dynamics 365 CRM unified customer data.
The Benefits
The client experienced accelerated growth and enhanced customer satisfaction. Seamless automation improved order processing, inventory management, and shipping. Unified customer data enabled personalized experiences and informed decision-making.
Deliverables
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