Extending Salesforce capabilities with custom Lightning Apps

In this Salesforce app development case study, Korcomptenz enhanced the customer relationship management efforts by maintaining a single source of truth for customer data using Salesforce’s Lightning App to process design and visualization requests for a leading flooring manufacturer.

Industry

Manufacturing

Size of the Company

Enterprise level

Solution

Salesforce Support Services

Technology Used

Salesforce, Custom Applications
The client is a global leader in the manufacturing and distribution of carpet, resilient flooring, hardwood, laminate, and other specialty goods for the real estate industry, comprising of residential and commercial consumers. They also have a B2B section that serves the needs of commercial and multi-tenant residential development, offering flooring for everything from offices to stadiums.
The organization has been using a custom designed application to assist the processing of design and visualization requests from their commercial sales team. These requests, and their accurate completion, are critical components of the B2B sales process.
In the custom system, however, the request would come from a Salesforce Opportunity, but the processing would be done in a separate application, resulting in disjointed data and increased user and access management complexity.
Korcomptenz worked with the client to find a native Salesforce solution for design and visualization demands.
Custom Lightning Apps
We were able to support all the functionality of the custom system directly in the Salesforce architecture by leveraging Salesforce’s strong Lightning App and workflow features.
Download the Salesforce app development case study to learn more about how we helped our client boost their customer relationship management efforts to leverage the capabilities of Salesforce for the real estate industry with the custom Lighting Apps.

Following were some of our deliverables:

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