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Korcomptenz Case Study: Education client boosts sales and marketing with Microsoft Dynamics 365 CRM
In this case study, learn how we helped an education non-profit organization integrate the D365 CE Event Hub, Zoom and the Marketing module to improve customer engagement.
Now more than ever, nonprofit organizations need modern, data-driven solutions to help strengthen and grow donor relationships, efficiently fundraise and process donations. Plus, organizations need to do all of that while delivering more services in response to unprecedented global need.
At the same time, donor expectations are changing so nonprofits need to be able to tie fundraising efforts to program results to demonstrate transparency and impact. In this case study, we will focus on our customer who was able to enhances their Sales and marketing efforts with Microsoft Dynamics 365 CRM.
Our client in the education non-profit segment, was using Dynamics 365 CE platform to manage and engage their students and faculty. However, they experienced challenges because their current legacy event management software had limited capabilities and was not fully integrated with their Microsoft Dynamics 365 CE platform. In addition, it did not provide support for virtual meetings.
The client contacted Korcomptenz to provide a comprehensive solution for managing all aspects of in-person and virtual events, as well as to integrate the D365 Event Management module with contacts and accounts from the client’s existing Microsoft Dynamics 365 Customer Engagement (MSCRM) application.
We became their partner of choice to deploy Microsoft Dynamics CE Marketing and Event Hub and to integrate the software with Zoom.
We helped them in the configuration and creation of events, promotion, and outreach to potential participants in the organization’s database including event registration and reporting on attendance.
Download our case study to read more and connect with us to see how we can help you gain a competitive advantage with a powerful, flexible and fully integrated industry-leading Microsoft Dynamics Marketing and CRM solution.
Case Study Outcomes:
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