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How does AI impact your growth with SAP Public Cloud SAP Implementation?
#FocusOnBestPractices
Mukund Shinde
Sr. Vice President (Enterprise Solutions – SAP Practice)
September 24, 2024
Table of Content
- What’s Included in the GROW with SAP Platform
- Automation
- Predictive Analytics
- Insightful Analytics
- Personalized Customer Engagement
- Enhanced Financial Management
- Supply Chain Optimization
- Improved User Experience
- Embedded Machine Learning
- AI-Enhanced Procurement
- Cash flow optimization
- Fraud detection
- Generative AI in SAP S/4HANA
- Intelligent Scenario Lifecycle Management (ISLM)
GROW with SAP is one of the best cloud-based ERP solutions, aimed at small and medium businesses moving towards the cloud. The use of modern technologies such as artificial intelligence and machine learning in GROW with SAP enables businesses to automate tasks, identify areas of improvement in operational processes, and get enriching AI-driven data insights for enhanced decision-making, forecasting demand, and supply trends.
GROW with SAP is positioned as an AI-driven ERP solution that allows SMBs to scale their operations seamlessly while accessing the full benefits of SAP S/4HANA in a more simplified, cost-effective way.
What’s Included in the GROW with SAP Platform
- SAP S/4HANA Public Cloud Edition—The core SAP support services platform
- Access to the SAP Business Technology Platform (SAP BTP) for process optimization, automation, and integration.
- A low-code/no-code development model with AI capabilities through the SAP Build development environment.
- Built-in AI and automation capabilities.
- Scope for accelerated SAP S/4HANA implementation with preconfigured best practices.
- Flexible learning and adoption models with guided tools and methodologies.
- It is preconfigured for various business operations, with core functions including Finance, Supply Chain, and Manufacturing.
Let’s look at how AI in GROW with SAP benefits your business and keeps your business accelerated on the path towards digital transformation.
Automation
Legacy business processes that are powered by disparate ERP solutions often tend to consume a lot of resource bandwidth and time for execution. With AI in GROW with SAP, manual and repetitive processes can be automated, saving time and resources and enhancing accuracy, by using robotic process automation (RPA) and machine learning algorithms.
AI-powered bots in SAP S/4HANA automate routine, repetitive tasks such as invoice processing, purchase order management, and data entry. These SAP integration services reduce manual effort and human error while speeding up workflows.
Automation is no longer a choice but an imperative for businesses to sustain in the current time. The global robotic process automation market had seen a growth of 22.1% in 2023 and is poised to increase substantially in 2024. With such a shift, emerging businesses need to invest in modern ERP solutions with comprehensive automation capabilities, which is what GROW with SAP offers.
Predictive Analytics
With AI and ML capabilities in GROW with SAP, businesses get the advantage of automated analysis of current and projected future states of operations. For example, predictive analytics identifies supply chain disruptions, forecasts demand and supply trends, identifies potential stock outages, and many more to enable businesses to get better equipped based on trends and patterns.
Insightful Analytics
With AI in GROW with SAP, you get the advantage of deriving hidden insights from a vast source of data, including big data. Advanced AI-driven insights discover hidden trends and patterns and suit all your business intelligence requirements. The features of self-service analytics and intelligent dashboards make it easy for novice users to get the required analytics without needing specialized skills. Data insights in GROW with SAP democratize BI tasks and are designed to be accessible from any device, making it simpler for a distributed workforce.
Personalized Customer Engagement
GROW with SAP enables personalized customer engagements by providing insights into buying patterns and customer behavior across various touchpoints. This enables the creation of targeted buying recommendations and offers, which boosts your revenue and customer loyalty.
Enhanced Financial Management
AI automates financial closing processes, reconciliations, and forecasting in SAP S/4HANA. Machine learning algorithms can analyze large datasets, providing more accurate financial forecasts and anomaly detection. With SAP support services, businesses can ensure that these AI-driven financial operations run efficiently.
Supply Chain Optimization
AI optimizes supply chain operations by predicting demand, monitoring inventory levels, and identifying the most efficient logistics strategies. This helps businesses minimize costs while meeting customer demands. Companies can efficiently integrate these AI capabilities into their supply chain processes through customized SAP S/4HANA integration services.
Improved User Experience
AI in SAP S/4HANA enhances the user experience by simplifying complex tasks, automating decision-making, and providing insights directly within the application. This integration leads to a more intuitive and efficient system for end-users.
Embedded Machine Learning
SAP S/4HANA implementation includes embedded machine-learning algorithms that continuously learn from data within the system. This enables dynamic improvements in processes like sales forecasting, production planning, and customer service.
AI-Enhanced Procurement
AI-powered SAP S/4HANA services help procurement teams identify the best suppliers, negotiate better contracts, and ensure compliance. It can also predict market trends and supplier risks, enabling better sourcing decisions.
Cash flow optimization
By analyzing historical data, AI algorithms can recommend ways to optimize cash flow, suggesting when to collect receivables or make payments to suppliers for better financial liquidity.
Fraud detection
Machine learning can detect unusual patterns in financial transactions and flag potentially fraudulent activities, helping businesses safeguard against financial risks.
Generative AI in SAP S/4HANA
The SAP Copilot Joule is a recent generative AI tool that has been recently introduced. It works on natural language prompts and performs the required action, which can be code generation, data retrieval, content creation, and much more. Joule in SAP S/4HANA simplifies the usage of the application, enabling users to leverage the immense potential of AI across the above-mentioned features.
Joule’s AI capabilities are broadly divided into the below categories.
- Navigational: Helping users find the required functionality within the SAP S/4HANA system. Joule’s capabilities make it easier for new users to work with the SAP system, enhancing adaptability.
- Informational: Joule makes it simpler to retrieve data and relevant information with just a natural language prompt.
- Transactional: With Joule, users can simplify performing tasks with greater efficiency.
Joule seamlessly integrates with SAP applications, providing a robust web client that adheres to SAP Fiori UI standards. Its native integration with SAP backend systems ensures enterprise-level functionality while upholding compliance with AI ethics and other regulatory requirements such as GDPR and SOC-II standards.
AI capabilities of SAP Business Technology Platform (BTP)
SAP Business Technology Platform is a part of the GROW with SAP offering and is designed to provide AI in your applications and extensions. SAP BTP facilitates a simplified creation of AI-driven solutions across both SAP and third-party data.
Intelligent Scenario Lifecycle Management (ISLM)
Intelligent Scenario Lifecycle Management is a framework that enables the training of a machine learning model on lifecycle management operations. It has been built as a self-service tool available in the SAP BTP suite. AI-driven capabilities in SAP BTP include the Sales Order Auto Completion capabilities that streamline the entire sales lifecycle. The Sales Order Auto Completion capabilities harness intelligent recommendations from historical data, enabling users to quickly complete sales orders with precision and accuracy. With SAP integration services, businesses can connect these AI-driven tools with existing systems efficiently, with lowered SAP S/4HANA implementation costs.
Key Benefits of Sales Order Auto-Completion
- Significantly reduce manual data entry and facilitate sales order completion within a shorter timeframe.
- Intelligent recommendations ensure that missing fields are completed and orders are accurate with minimized errors and get completed without delays.
- ISLM provides integrated data management functionality that simplifies the training of the machine learning model. Users get the advantage of having real-time data updates for the completion of the sales order lifecycle.
AI in GROW with SAP enhances your business operations, simplifies usage, optimizes processes, and drives automation. Such SAP S/HANA implementation is best suited for net-new SMB customers who require a unified suite with a definite cost and value-driven advantage.
Korcomptenz has over 20+ years of experience in ERP implementations, migration, rescue projects, staffing, and managed services. We provide custom SAP S/4HANA implementation services using RISE with SAP and GROW with SAP, apart from flexible managed services that extend your in-house technical capabilities. For more information on how we can make a difference, do contact us, and our team of SAP support experts will be glad to help.
