Achieve Tangible Business Outcomes with Salesforce Agentforce Solutions Powered by Artificial Intelligence

Boost customer outcomes with Agentforce service where innovative technology enhances human interaction.
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Leverage the Latest in Al Agent Technology to Transform Your Sales and Service Operations

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Empower your sales and customer service team and revolutionize client interactions with Agentforce by Salesforce. This AI-driven solution seamlessly integrates omnichannel support, intelligent case routing, and real-time analytics to streamline operations and deliver exceptional customer experiences. Designed to meet evolving expectations, Agentforce enhances productivity, reduces costs, and scales effortlessly to match your business needs.

Discover the unified platform that transforms sales and customer service into a competitive advantage.

Take the first step - Schedule your Agentforce demo today!
Salesforce Agentforce Solutions

Why Choose Agentforce?

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Empower your business with a unified platform designed to revolutionize sales and customer service. From boosting productivity and delivering actionable customer insights to offering scalable solutions for seamless support, Agentforce sets the standard for exceptional service outcomes.

Essential Agent Qualities

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Designed to operate autonomously, an Agentforce agent delivers constant, specialized support to employees or customers, using its business knowledge to carry out tasks aligned with its specific role.

Role

What roles do they perform?

Data

What can they access?

Actions

What are their capabilities?

Guardrails

Agent's do's and don'ts

Channels

Where do they work?

Overview of Agentforce Capabilities

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Dynamic 365

Multi-channel Engagement

Manage customer interactions effortlessly across chat, email, phone, and social media, all in one place.
Dynamic BC

AI-Powered Case Routing

Automatically route cases based on agent expertise and complexity, ensuring faster resolutions.
Dynamic HR

Real-Time Sentiment Analysis

Gain insights into customer emotions and proactively address concerns for improved engagement.
Fashion

Automated Workflows

Reduce manual tasks and streamline processes with workflow automation.
AX Support

Dynamic Knowledge Base

Get end-of-life support for this suite, formerly known as Axapta, to keep your enterprise running smoothly, from finance to marketing.
NAV Support

Dynamics NAV Support

Save upto 40% by using our Dynamics NAV support and maintenance model and ensure your NAV application operates well.
GP Support

Scalability & Flexibility

Effortlessly scale and adjust as your team and business needs evolve.

How Does Agentforce Deliver Value to Our Clients?

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Solving Key Client Pain Points 

  • Overcoming inefficient case resolution processes
  • Breaking down fragmented customer data across channels
  • Reducing the high cost of customer support operations
Client Value Proposition
  • Accelerating issue resolution for improved customer satisfaction
  • Enhancing agent productivity with AI-powered workflows
  • Offering a scalable solution that adapts as your business grows
Perfectly Aligned with Your Business Needs
  • Designed to enhance operational efficiency
  • Supports a customer-first strategy
  • Legacy applications and local server configurations are costing you time and money on an ongoing basis

Built to Integrate with Salesforce Tools

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IoT

Sales Cloud Alignment

Share valuable customer insights with sales teams to uncover upsell opportunities.
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Automation Experts

Service Cloud Integration

Effortlessly manage and track customer support cases to enhance service delivery.
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Advanced Analytics

Marketing Cloud Synergy

Streamline and coordinate customer engagement campaigns for better targeting and results.
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Customer Experience

Tableau Integration

Access real-time analytics and performance data to make informed decisions.
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Infra

Einstein AI

Utilize predictive AI models to anticipate and address customer needs proactively.
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Infra

MuleSoft

Seamlessly connect external systems to improve workflows and data sharing.
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How Does Agentforce Deliver Value to Our Clients?

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Native Salesforce Integration

Agentforce operates without any third-party dependencies, ensuring seamless workflows within the Salesforce ecosystem.

AI and Predictive Insights

It provides real-time analytics and predictive support mechanisms, enhancing decision-making and customer interactions.

Scalability

Designed to scale, Agentforce can handle teams of any size and complex workflows, adapting to growing business needs.

Customization

Tailor workflows and dashboards to suit specific client needs, ensuring a personalized experience.

Future-Ready

With regular updates and AI advancements from Salesforce, Agentforce is always evolving to stay ahead of industry trends.

Pre-Built Agentforce Capabilities for Streamlined Operations

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Agentforce Service Agent

The Agentforce Service Agent uses AI assistance to resolve customer cases quickly and efficiently.

Agentforce SDR

The Agentforce SDR (Sales Development Representative) automates lead nurturing and follow-ups to enhance sales processes.

Agentforce Sales Coach

The Agentforce Sales Coach offers personalized coaching to sales representatives, helping them improve performance.

Agentforce Personal Shopper

The Agentforce Personal Shopper elevates e-commerce experience by providing tailored product recommendations.

Why Partner with Korcomptenz?

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Salesforce Agentforce is a cutting-edge solution, and expertise in this field is still emerging, but at Korcomptenz , we have a team of professionals with deep experience and hands-on involvement with Agentforce. We’ve already developed and tested sample agents that can be demonstrated, showcasing our proficiency in integrating and customizing Agentforce for various business needs. With our expertise, we provide a head start for your business, ensuring seamless implementation and tailored solutions.

See Agentforce in Action. Book Your Custom Demo today!

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