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ERP implementations can be complex, but when executed successfully, they deliver significant value. They enhance efficiency, streamline business processes, and empower employees to make strategic decisions through AI and automation. This enables businesses to uncover valuable insights, optimize operations, and make well-informed choices. Unfortunately, not every implementation goes as smoothly as intended.
ERP often faces significant criticism and for valid reasons. Over 70 percent of recent ERP implementations fall short of achieving their original business objectives, with up to 25 percent ending in complete failure.
For anyone who hasn’t experienced a large-scale ERP implementation, these numbers can be shocking. So, what happens if your project is off track? Whether it’s taking longer than expected, blowing the budget, or you’re questioning whether the software can meet your needs, all hope isn’t lost. An ERP Implementation Rescue might be exactly what you need.
Not every failed project leads to legal battles or disputes. If you act quickly and pinpoint the issues, it’s possible to get your project back on track. Our ERP rescue experts can help identify the root causes and guide your project to success, ensuring you can still unlock the expected business benefits. Let’s explore some key strategies for rescuing a struggling project.
Rescue Your Microsoft Dynamics ERP Software with These Proven Steps
1. Reevaluate Your ERP System
If your project feels off-track, it might be because the solution being implemented doesn’t truly align with your organization and business needs. This can often happen when the project team overlooks a proper ERP selection methodology.
To regain momentum, consider whether Microsoft Dynamics ERP software could be the right fit. Known for its adaptability and seamless integration, it ensures your processes are optimized and aligned with your strategic objectives.
Make sure to involve key people from all departments to gain insight into what’s working well and where improvements are needed. Consider asking questions like:
- What challenges are we facing with the current system?
- What feedback are you receiving from end-user teams?
2. Review Your Approach to Managing Change
When a project goes off track, ERP implementation rescue efforts often point to the ERP software as the primary cause of failure. However, often, the root issue lies in mishandling of case management, expectations and internal alignment change management rather than the software itself.
Effective organizational change management involves preparing your team to adopt new processes and technology seamlessly. It’s far more than a one-time training session, rather, it’s an ongoing strategy that should start at the very beginning of your project.
A helpful tool in this process is a change ERP readiness assessment, which evaluates your organization’s ability to handle change. Did your project include a focus on change management from the outset? Did you leverage the recommended tools? If not, you’re likely facing significant resistance from employees.
To steer your project back on course, it’s crucial to implement a robust change management plan that empowers your team with the knowledge and resources they need to adapt.
3. Involve Key Stakeholders
One critical yet often overlooked aspect of successful ERP software implementation is effective communication and active stakeholder engagement. From leadership to end-users, fostering collaboration and buy-in across the organization is essential. By involving stakeholders, you can ensure alignment with strategic goals, identify challenges early, and keep recovery efforts on track.
Here are a few ways to reconnect with key stakeholders and strengthen their involvement:
Host project workshops: Create spaces to discuss the project’s progress, gather feedback, and reignite enthusiasm by emphasizing the benefits of the ERP system for the organization, individual departments, and users.
Maintain consistent communication: Share milestone achievements and updates to build excitement and celebrate progress. Provide clear channels for stakeholders to voice their feedback.
Identify project winners: Engage enthusiastic team members who can advocate for the implementation, encourage peers, and help drive adoption throughout the organization.
4. Assess Your Implementation Strategies
Throughout your Dynamics ERP project, there are several key implementation best approaches that you can focus on. These include:
- Guaranteeing solid project management
- Performing thorough ERP testing
- Creating a data migration approach
- Guaranteeing executive commitment
- Emphasizing process optimization
These practices are not just optional strategies, they are crucial for the long-term success of the project and require deep planning. For example, without the ongoing buy-in and support of your C-suite, even the well-thought-out ERP implementation can falter.
To start ERP project rescue, take a close look at your implementation strategy and identify any weak spots that need to be improved.
5. Partner with an ERP Implementation Rescue Expert
Being too close to your ERP project can sometimes make it hard to see the bigger picture. That’s where an objective ERP consultant can step in and provide clarity.
An independent perspective is invaluable for identifying the root causes of your project issues. These problems are often easier to spot from the outside looking in. Our ERP consultants can assess your project documentation, make suggestions, and help you move forward with a fresh strategy.
If you’re already off track with your schedule, it’s essential to correct any missteps promptly.
6. Retain What’s Successful
When you find yourself struggling with a floundering ERP implementation, it’s easy to give up and count it as a loss. However, doing so can set you back even further.
Simply removing the Dynamics ERP system won’t solve the problem; it could hinder future progress. Instead, focus on what’s going well and see how you can build on those successes. Often, the right people and resources are already within your enterprise, and they just need to be realigned to support a successful ERP implementation rescue.
Why Korcomptenz?
With over 21 years of experience, Korcomptenz is a Microsoft solution provider that has assisted many clients with ERP implementation rescue projects in various implementation scenarios. We are prepared to support you by understanding your current phase and the causes of the delay. Our audit will provide insights into completed and pending tasks, helping you complete the implementation successfully with go-live support services.
Conclusion
Pulling through an ERP implementation disaster can be challenging, but it’s feasible with the right strategy. By conducting a correct assessment of the current state, identifying the causes of setbacks, involving your team as well as end users, setting clear goals, and outlining a path ahead, your business can complete the implementation.
We can guide you through an ERP implementation rescue using our proven approach, turning failures into successes with post-deployment capability, constant improvements, and targeted training. Get your ERP implementation on the right track. Contact us for a free ERP assessment today.
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