Microsoft Dynamics 365 Customer Insights
Deliver Engaging Experiences by Unifying Customer Data with Real-Time Journeys and Copilot in Customer Insights
Customize customer journeys in real time and leverage Copilot for new insights, audience segmentation, and personalized content creation.
Equip sales teams with real-time leads and enable personalized interactions through AI-driven predictions and product recommendations.
Proactively identify customer issues and provide agents with detailed customer profiles to improve case routing and expedite issue resolution.
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