BPO & KPO Services

Our Business Process Outsourcing Practice provides clients with maximum efficiency and competitive advantage by combining the right people, processes, and technologies. Our commitment is towards reducing our clients' cost of operations as well as improving and stream lining their business processes by eliminating redundant activities.

The key advantage for clients when they outsource their business processes is that they are immediately freed from mundane and repetitive work.

We address service / resource requirements in the areas of:

Customer service
Contact Centers for Sales, Service & Helpdesk, Customer Service for Telecom, Manufacturing, Distribution, Financial & Service industries.

Finance & Accounting
General Ledger, Accounts Payable, Accounts Receivable, Collections & Credit Management, Billing & Invoicing, Fixed Assets, Finance Planning & Analysis, Financial Consolidation.

Recruitment Process Outsourcing
Recruitment & Staffing Support.

HR Process
Workforce Deployment, HR Administration, Benefits Administration, HR Helpdesk.

Knowledge Services
Analytics, Credit Analysis, Equity Analysis, Economics Research, Industry & Company Analysis, Financial Planning & Accounting, Presentation Support.

Order Management
Quoting, Order Entry, Order Management, Expediting / Substitution, Contract Renewals & Management, Customer Support, Logistics Support, Returns Management.

Procurement e-Business Solutions
Tactical Procurement, Strategic Procurement, Compliance & Performance Management, Spend Analytics.

Commercial & Residential Mortgage Financial Services
Loan Origination, Due Diligence & Underwriting, Asset Management, Loan Production, Loan Administration.

As a technology company, we have the capability to apply state-of-the-art solutions that enable business processes to be carried out cost effectively and with efficiency.

Our endeavour is to provide efficient and cost effective BPO and KPO services

  • Microsoft Dynamics AX
  • Microsoft Partnet Network
  • WBENC
  • Manhattan Chamber of Commerce
  • Bureau Veritas Certification